In The Spotlight - Sportworks Training and Development Awarded National Quality Mark
Sportworks Training and Development has been accredited with the nationally recognised quality mark for organisations that deliver information, advice and guidance on learning and work; The Matrix Standard. An independent Assessor, appointed by ENTO - the organisation who manage the Matrix Standard, spent two days assessing the organisation. This independent look at Sportworks Training and Development involved among other reviews, interviewing a high number of staff, clients and partners.
The final assessment report stated:
“Sportworks has developed an effective and successful model of support that enables its clients to achieve their goals and progress in a variety of areas. Sportworks is a highly proactive and responsive organisation, committed to identifying and meeting the needs of organisations and individuals on an ongoing and sustained basis through bespoke training solutions. As a result, there are very high satisfaction levels in clients.”
Clients particularly appreciated that Sportworks staff had sporting and sports development backgrounds and so effectively understood the specialist needs and requirements of the sector. During the process our clients told the Assessor about Sportworks Training and Development:
“They fill a gap in the market that is not covered by any other provider. Sports development is a bespoke industry.” (client)
“They were open and flexible and gave a range of options as to how they could offer support.” (client)
“They respect the two way relationship and don’t make assumptions.” (client)
Partner organisations confirmed that Sportworks was an effective, proactive and dynamic partner organisation that works to provide a solution-focused service to meet client needs.
“They are very on the ball. They know what they are talking about and they are very keen.” (partner org)
“They are knowledgeable, committed, geographically diverse and very open.”
(partner org)
“They are more than willing to listen and tailor work…they are very passionate about continuous professional development for the workforce in sport.” (partner org)
“They achieve a step-change in the skill sets of volunteers, coaches and people they work with.” (partner org)
Kathryn Crago, Sportworks Training Solutions Executive said of the achievement: “We are delighted by the award of this national quality mark. It highlights our excellent service and first class training and development solutions for the professional and volunteer workforce in sport.”
For further information about how Sportworks can support the professional development of your workforce, please contact Kathryn on Kathryn@sportworksuk.com or 07545 208521.
